FAQ

Q: How do I place an order? A: Pick the items you want, add them to the inquiry list and tap “Request a quote on WhatsApp” - or message us directly. We confirm availability, shipping options and payment by link there.

Q: Which number candle do I buy for a birthday? A: Two single-digit candles. A 21st birthday uses the digits “2” and “1”; add both to the inquiry list. Number candle pages let you pick each digit individually.

Q: What colors and finishes do the candles come in? A: The catalog covers gold, glitter, rainbow and speckled finishes in various pack sizes. Check each product page for the exact pack size and finish.

Q: Can I order in bulk? A: Yes - see our Bulk Inquiry page for per-product carton quantities, and message us on WhatsApp for pricing and availability.

Q: What are your shipping and delivery times? A: Contact us for current information - times depend on destination and shipping method.

Q: Do you accept returns? A: Contact us for current information before you order, and message us right away if anything arrives damaged.

Q: Are the candles food-safe or lead-free? A: The catalog does not state certifications for these items - contact us for current information if you need documentation for your use case.